Privacy Policy
Effective Date: 29 June 2026
Last Updated: 29 June 2026
Privacy Policy
Welcome to Travixa DMC (“Travixa”, “we”, “our”, or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit www.travixadmc.com, submit an enquiry, make a booking, communicate with us, or use any of our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Travixa DMC
Travixa DMC is a global Destination Management Company (DMC) specializing in premium travel solutions for travel agents, tour operators, corporate clients, and individual travelers worldwide.
Our services include:
- International Holiday Packages
- Destination Management Services
- FIT & Group Tours
- Luxury Travel Experiences
- Corporate Travel & MICE
- Hotel Reservations
- Airport Transfers
- Guided Tours & Excursions
- Visa Assistance
- Travel Consultation & Itinerary Planning
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Company Name
- Email Address
- Mobile Number
- Country & City
- Billing Address
- GST Details (where applicable)
- Passport Details (only when required)
- Visa Documentation
- Emergency Contact Information
Travel Information
- Travel Dates
- Destination Preferences
- Flight Information
- Hotel Preferences
- Passenger Details
- Meal Preferences
- Special Assistance Requests
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies
- Website Usage Statistics
- Referring Website
- Session Duration
- Pages Visited
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Prepare quotations
- Process bookings
- Arrange hotels, transfers, sightseeing and travel services
- Assist with visa processing
- Coordinate with airlines and destination partners
- Send booking confirmations and travel documents
- Provide customer support
- Improve our products and services
- Personalize your experience
- Prevent fraud and unauthorized activity
- Comply with legal and regulatory obligations
- Send promotional offers, newsletters and travel updates (where permitted)
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance website performance
- Remember your preferences
- Analyze visitor behaviour
- Improve user experience
- Measure marketing effectiveness
- Optimize website functionality
You may disable cookies through your browser settings. However, certain features of the website may not function properly.
5. Marketing Communications
With your consent where required, we may send you:
- Holiday Offers
- Destination Updates
- Travel Promotions
- Newsletters
- Product Announcements
- Industry Updates
- Event Invitations
You may unsubscribe from these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
6. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with trusted partners such as:
- Hotels
- Airlines
- Destination Management Companies (DMCs)
- Tour Operators
- Transport Providers
- Visa Processing Agencies
- Insurance Providers
- Payment Gateway Providers
- Government Authorities (where legally required)
These partners receive only the information necessary to deliver the requested services.
7. International Data Transfers
As an international Destination Management Company, we work with suppliers and travel partners across multiple countries.
Your information may be transferred internationally when necessary to fulfil your travel arrangements. We take appropriate measures to ensure your data is handled securely and responsibly.
8. Payment Security
Payments made through Travixa DMC are processed using secure and trusted payment gateways.
For your security:
- We do not store your complete debit or credit card information.
- Payment transactions are encrypted using industry-standard security protocols.
- Sensitive payment information is processed directly by authorized payment providers.
9. Data Security
We implement appropriate technical and organizational security measures, including:
- SSL Encryption
- Secure Cloud Infrastructure
- Firewall Protection
- Restricted Employee Access
- Password-Protected Systems
- Regular Security Monitoring
- Data Backup Procedures
While we strive to use commercially acceptable means to protect your information, no online transmission or storage system is completely secure.
10. Data Retention
We retain your personal information only for as long as necessary to:
- Complete travel bookings
- Meet legal and tax obligations
- Resolve disputes
- Maintain accounting records
- Prevent fraud
- Improve customer service
When information is no longer required, it is securely deleted or anonymized.
11. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Update your contact details
- Request deletion of your data
- Withdraw consent for marketing communications
- Request information regarding how your data is processed
- Object to certain types of data processing
To exercise any of these rights, please contact us using the details below.
12. Third-Party Websites
Our website may contain links to third-party websites.
Travixa DMC is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before sharing any personal information.
13. Children’s Privacy
Our services are intended for adults.
We do not knowingly collect personal information from children under the age of 18 without the consent of a parent or legal guardian.
14. Business Partners
To provide seamless travel experiences, Travixa DMC works with trusted:
- Hotels
- Airlines
- Cruise Operators
- Tourism Boards
- Local Guides
- Transportation Providers
- International Destination Partners
Only the information necessary to provide your requested services will be shared with these partners.
15. Legal Compliance
We may disclose personal information when required to:
- Comply with applicable laws and regulations
- Respond to lawful requests from government authorities
- Protect our legal rights
- Prevent fraud or misuse of our services
- Enforce our Terms & Conditions
16. Changes to This Privacy Policy
Travixa DMC reserves the right to update this Privacy Policy at any time.
Any revisions will be posted on this page along with the updated “Last Updated” date. Continued use of our website after changes are published constitutes your acceptance of the revised Privacy Policy.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we collect, use, or protect your personal information, please contact us:
Travixa DMC
Website: www.travixadmc.com
Email: info@travixadmc.com
Phone: +91 914 773 2891
Address: Kolkata, West Bengal, India
We aim to respond to all privacy-related enquiries as promptly as possible.
Your Trust Matters
At Travixa DMC, protecting your personal information is a priority. We are committed to maintaining the confidentiality, integrity, and security of your data while delivering exceptional travel experiences across the globe.
